A solution to improve Kitchen Prep Time prediction accuracy by integrating rider location signals and merchant-controlled rush hour inputs.
Experience the new 'Rush Hour' transparency and reliable ETAs.
Manage orders, toggle 'Rush Mode', and verify handovers securely.
Location-based arrival signals and OTP verification for pickups.
Merchants mark food ready early to avoid penalties, causing rider wait times.
System doesn't know about offline/competitor rush, leading to unrealistic KPTs.
Riders arrive too early or wait too long due to inaccurate prep time estimates.